My Business Plan I purchased on September 9th, 2016 for TotallyInspiredMind is set to auto renew at $299.00 yearly on the same day this year, only if I feel their customer service improves radically and if I feel like I’m a valued part of what makes wordpress.com successful.
They still haven’t told me WHY they needed more money from me-dodging the question, and instead said that if I didn’t update my payment information they would destroy my site! That’s kind of like backing me into a corner like a rat! Of course I don’t want my site destroyed after I worked relentlessly on it, and it’s won Awards, and I now have attracted nearly 3000 followers who have followed my journey from Orange Cpunty, California to Las Vegas, Nevada, and nearly hundred countries tune in monthly.
(Since this post was there. I got an apology from Edward, one of their a”Hppiness Engineers” which I think is a stupid thing to call themselves. ALL THE BLOGGERS ARE INTELLIGENT PEOPLE who are on here are serious, for the most part, about promoting their work. In a correspondence that I wrote yesterday afternoon, to Maureen, the lady that I was supposed to have a chat (texting back and forth to infinitum) -which I did not show up for.
I told her that I am too busy to sit there chatting like a idiot when this warrants a voice-to-voice, real human being, because I deserve a more personal phone call from someone within the corporate offices and wordpress.com.
Now they were wrong admitted it, they still have it resolved the fact that I paid for numerous other domains that I’ve not seen the.com status on my websites.)
I will be looking seriously thinking about moving my sites somewhere else and hiring a local web company to help me move all the web content over to wordpress.org where I can be guaranteed that I don’t have drama like this.
The thing I will miss dramatically though is the ability to reblog other phenomenal writers material.
It’s not so much the reblogging the other people’s material, but the fact that I become friends with almost every person that I share their material- and I get to know them as human beings and that is enormous. so, in my heart of hearts I would like to work it out with them.)
I created Totally Inspired Mind in 2012, and over time have created many other web logs on WordPress.com. Many have won awards and are very highly rated.
You would think, that whatever money WordPress.com made off me and my winning content, I could have got a better response from them-after all these years- than “Update your financial information or will destroy your site!” That shows no diplomacy or resonsibility to me to be a great company looking after my best interests, does it?
What would you do if you were me?
I’m interested in hearing what you would do if you were me.
I welcome your comments and suggestions on this matter to me.
I’d like to think the company I now have a venerable Blogging Empire on -appreciates MY BUSINESS, my presence, and think that my work is so valuable they wouldn’t think of destroying it in a million years!
The CEO and President of WordPress.com should contact me assuring me nothing like it will happen again.
I like him or her to give me an apology and to be sincerely horrified by the responses of three of their stupid “happiness engineers.”
If you’re paying about $300 or more to make a site run I don’t know about you, but I want to do with somebody other than a happiness engineer who in one heartbeat thinks to destroy your brain child that so many woman hours went into I couldn’t begin to count them all.
Would you call someone to happiness engineer if they wanted to destroy your blog?
Maybe a Grief Creator, or a Drama Creator would more aptly named what their “Happiness Engineers” really are in the real world.
It is after all WordPress.com is a business and it runs very simply.
The fact that after I made the decision to host Totally Inspired Mind here in 2012 I pay them for specific services and for doing that, I expect a level of professionalism and quality control to insure all THE WORK I INVEST in each Web site are protected.
I want the company who has a vested interest in what I build and create and works with me to PROMOTE and insure and improve it, if anything.
The last thing I thought I’d ever hear if some idiot say they wanted to destroy it though when I paid for the VIP plan and the FAULT WAS THEIRS that they admitted in an email to me.
And what would have happened to me if they didn’t realize that they goofed?
And if I hadn’t pointed it out so very very carefully?
I don’t like other people make decisions so quickly the could adversely affect me. That’s a major character flaw in the company which I will see you to never ever happens to me again.
I thought it would feel different about it but I’m down life’s pretty simple: you don’t like what you’re getting from one you go to another person you go to another company where they do respect you.
Every blogger is Golden and their contant is prized. After all, all the top-rated blogs on wordpress.com make WordPress exist. Without the bloggers WordPress is just dust. Remember that. It’s like with a good restaurant you can have the best food in the world, the best silverware the best prettiest pictures on the wall but if you treat people like garbage you have no people there -without people you have no restaurant.
Even though I heard from the customer service person named Eduardo who apologized for what they did and said I was 100% right and said that they were wrong and said it was blame to a computer glitch that they’re resolving, it still bothers me because they were so quick to destroy my site over a mistake they made when I worked on this is 2012 and that is Unforgivable.
The fact that they have stupid people who work for them would make such an idiotic decision or even say it or suggest it is repulsive. They’re supposed to help me promote it not destroy it common the fact that they goofed and made a mistake like that admit it or not, they don’t treat their valued customers the way they should. Is Albert Einstein said “when you repeat the same mistake over and over again it is called Insanity.”
Period I’m a nice lady but I’m not an idiot and business works very simply I pay them lots of money to make all my sites work and in one second a customer service three people didn’t answer my questions, and some idiot who didn’t invest one time in any of the things I’ve created nor know the amount of work that goes into creating it nor does he care was willing to destroy it and one second! Not cool. Not good business practice the better business bureau if I would tell them this whole story they would agree with me and I think any view bloggers out there the millions who sign up to wordpress.com would agree with me. You’ve seen the site from the day I created it and hotel room and Huntington Beach California when I realized I couldn’t take care of my mother any longer who had severe Alzheimer’s disease and I know that she needed and entire staff caring after her versus me, and I needed to not do it any longer and take care of me. Those realizations opened up a world for me and what I wanted to see what this site is exactly what it’s become. This is become a place where extraordinary people who care about the world, the environment, the future, children and everything that matters in life all congregate people people who care more about the entire world and themselves. Every extraordinary follower who is joined this site over the last month what you been over I believe 50, I thank you for your very special presence here. You make the site great and you make it very very special by you being here.
Obviously the people who run WordPress.com are not Triple Winners. They don‘t care about me, or my original web that gave them permission to share all over the place when I signed up to WordPress.com.
It’s too bad that WordPress.com doesn‘t get the big picture and realize that people like me- and you-my dedicates readers and followers matter.
Without the writers and without photographers and without loggers WordPress goes bankrupt.
It’s too bad WordPress doesn’t see it as plainly as I are you do. Obviously money is the only thing on their minds and they don’t care what they do to my content everybody with it.
know that and don’t see that and don’t treat people who are VIPs with respect.
Wordpress hasnt shown they as a company appreciate my business and since this is a big wide world I will be working on taking their business elsewhere.
I wasnt able to find anyone to answer me with an intelligent answer to my intelligent question when I’ve asked them on numerous times why they wanted more money when my billing date is nowhere near due.
When after 5 years contributing original content here, the only thing I hear is “update your financial information or will destroy your site”?
That’s not cool. As matter fact it’s not even professional.
I’ve saved every email, every bit of Correspondence on Evernote from WordPress.com. I have everything dated from every “customer service person” and “happiness expert”- and I‘m not happy who has contacted me with this company. Even with them admitting they screwed up and Eduardo with WordPress.com admitted they had no right to ask for continually more moolah….and they are still adressing why all the domains I bought don’t reflect .com on them.
Their stupidity and rash bad decisions almost cost me every bit of work I spent on here, turning 5 years of labor intensive efforts into dust. It is that and ignorable fact that i’s going to have me move it elsewhere. The site will exist it’s just going to be better than one of these here with no limits and no fear tactics to get unauthorized payments from me.
I’m flabbergasted because I would have thought that WordPress.com would have realized how they can’t exist without all of the writers, bloggers and everyone who makes this site possible. I wouldn’t have created a venerable Empire here if I had thought any different. I guess having hundred countries a month reading your blog isn’t good enough for him though huh. They didn’t create any of my site’s they are so quick to yet they are so quick to think of destroying them?
This is definitely not a good working creative environment.
Anybody have any comments, suggestions, did anyone learn anything by me airing the story?
Hopefully, if you paid for the Business or Premium plans like I did, and you didn’t get what you bought, you’ll address it and get what you should have all along.
Written by Paulette Le Pore Motzko on Monday March 27th 2017 at 1:22 p.m.
Updated March 28th, 2017
Updated on March 31st 2017 at 1:40 p.m.
Image of Paulette Motzko taken by her beautiful friend Yanita. Photo editing by Paulette Motzko, PLM Studios, Las Vegas Nevada.